Solutions · Insurers

Process claim and onboarding documents faster, with fraud checks on every file.

For insurers, TPAs and brokers that handle KYC at onboarding and invoices, bills and supporting documents at claim time.

Insurance claim check: extracted bill items with amounts and confidence, and two flags, a pharmacy bill already submitted in an earlier claim and a total that differs from the sum of items. Illustrative example
The pain

What slows the work down today.

Claim files arrive as a mix of PDFs, scans and phone photos that someone has to read and key in.

Inflated or edited bills are hard to spot when a reviewer has only a few minutes per claim.

Customers chase status updates by phone because they cannot see what is missing.

The workflow

What Slate Cue replaces.

Today

  1. Customer or partner uploads claim documents
  2. Claims staff read each document and type amounts into the claims system
  3. Suspicious claims are escalated based on individual judgement
  4. Customers call the helpline for status

With Slate Cue

  1. Documents arrive by upload, email or WhatsApp
  2. Parse extracts line items, amounts, dates and KYC details with source links
  3. Shield checks each bill for edits, arithmetic errors and duplicates across claims
  4. Assist tells the customer what was received and what is still needed
Expected outcome

What changes for your team.

We will measure these with you during the pilot, on your own documents.

  • Shorter claim handling time
  • Consistent fraud checks on every claim, not just the ones that look odd
  • Fewer status calls to the helpline
  • A clear record of what was checked and why
Request a demo

See how Slate Cue works for your team

Tell us what you work with. We will set up a short demo using sample documents like yours, and talk through a pilot.

  • A short call with the people building the product
  • Free pilot for our first 10 customers
  • Your documents stay private. We never use them to train models.
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